Walmart Sales Associate Job Description & Interview
Job Description and Duties
As the largest retail chain in the world, Walmart must hire on and maintain sizable staffs of sales associates to provide customer service. Workers falling under the job title of sales associate take responsibility for greeting customers, locating products, price-checking items, and organizing store shelves and displays. Sales associates also answer customer questions about policies, services, and products. Returning carts to store frontends also serves as a typical, daily responsibility of sales associates.
Salary and Compensation
Walmart offers part-time hourly employees opportunities to earn enticing job benefits. Aside from complimentary uniforms and competitive pay, sales associates and other entry-level workers enjoy 401(k) retirement plans with company match, paid time off, and up to a 10% discount on merchandise. Career advancement opportunities accessible through paid training programs allow motivated individuals to move up through the company into higher wages and the potential for more wide-sweeping employment benefits packages. The average sales associate earns minimum wage starting hourly pay. Introductory pay scales may rise to $10.00 or so per hour with experience.
Walmart Sales Representative Interview Video
Interviewer: Please describer your job title and primary duties.
Walmart Sales Representative: My job title is simple. I’m a sales clerk, or sales representative. I basically just go around, introduce myself, ask customers if they need any help finding any items and assist them. I also help sometimes stocking, if necessary, but basically my thing is to introduce myself to the customers, make them feel as comfortable as possible with finding items they need in the store, and just assisting them with any type of help that they need.
Interviewer: What was the work environment like?
Walmart Sales Representative: The work environment I would describe as steady work; it’s constant but easy going. There’s always things to do, such as finding people that need help, you can always assist other employees – team work. There’s no one specific job or specific thing for you to do. If someone else needs something done, like… I’m also a clerk, so if you see someone getting behind, especially around the holidays, I can also go and run cash register. If there’s an accident or someone spills something, I’ll multi-task. I’m always able to do something. I’m a team member. I’m always out helping others; I’m always doing more than just one thing.
Interviewer: What was your favorite part about working there?
Walmart Sales Representative: I think assisting people, making their shopping easier, as convenient as possible. As long as their happy, I know they’re going to return and it’s also going to give me a job. That’s what I think it is, just helping the customers, making shopping easier.
Interviewer: Please describe a typical day as an associate.
Walmart Sales Representative: A typical day is holidays a lot of times, extreme large crowds. They try to have as many employees as possible for those occasions because there’s going to be a lot more customers than usual, but it can be typical because we can do multiple tasks and jobs, and sometimes you may be doing one thing and one person may be calling for you: “We got a line up here. Can you come assist with the cashier?” We might have a spill, and that’s about as typical as it gets, having to multi-task. That’s typical, especially around holidays, and that’s expected.
Interviewer: How would you explain the application and interview process?
Walmart Sales Representative: The applications are done now online, so it’s pretty easy for everybody to get a fair opportunity because they’re not able to see you and judge you on that. You can kind of work your way in by doing it online. The interview part, I feel… when you go to the interview, you need to go as you’re presenting yourself for the actual job. Go ready to work – your slacks, decent dress shirt, ready to show them that I have communication skills that I need for this job. I’m going to be reliable, and you’re able to do the task that they’re going to want. With the application, you should already be prepared for the interview because the application is thorough. They know what they’re looking for, they’re going to ask you if you’re able to perform your duties, they’re going to give you a brief description of the duties. And when you go to the interview, you need to explain to them that you’re not only able to do this but how you’re going to be able to perform and why they should hire you and not the next person. How are you going to benefit their company at Walmart?
Interviewer: What other advice would you give to a job seekers looking to gain employment?
Walmart Sales Representative: My advice to someone else would be to make sure that when they read the duties or the requirements as an employee to make sure that they’re able to perform them, to make sure they know how to do what is asked of them before they go in trying to get this job, that they’re able to communicate with people, that they’re going to be reliable, that they’re going to be observant, alert, motivated, all of the above. To become a good employee at Walmart, they need to be all of the above. We need time-efficient workers, reliable people. We just look for reliable people.
Apply Online: Walmart Application Online